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4.4 | 192 Reviews

GE® Smart 40,000 Grain Water Softener

GE Appliances GXSHC40N

Features

  • Water flow alerts
  • Remote shutoff
  • Select your softness
  • Salt Saver

Quick Specs

  • Type: Water Softener
  • Energy Star Rated: No

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  • Reviews (192)
  • Image Feature

    Water flow alerts

    Receive alerts to your smart phone when there's a potential leak or running faucet. Requires WiFi signal at filter location

    Image Feature

    Remote shutoff

    Shut off your water from anywhere using your smart device. Requires a WiFi signal at filter location

    Watch Video

    Image Feature

    Select your softness

    Customize your water softness with the custom select valve to enjoy cleaner-feeling skin

    Watch Video

    Image Feature

    Salt Saver

    Spend less time maintaining your system and more time enjoying it, with Salt Saver, which reduces salt consumption

    Watch Video

    Image Feature

    Learn how to install the GE Appliances Smart Water Softener

    This smart softener offers leak detection with remote water shutoff as well as consumption tracking information via your smart phone

    Watch Video

    Water flow alerts Receive alerts to your smart phone when there's a potential leak or running faucet. Requires WiFi signal at filter location

    Remote shutoff Shut off your water from anywhere using your smart device. Requires a WiFi signal at filter location

    Select your softness Customize your water softness with the custom select valve to enjoy cleaner-feeling skin

    Salt Saver Spend less time maintaining your system and more time enjoying it, with Salt Saver, which reduces salt consumption

    Low salt reminder Receive a notification when salt levels are low. Requires WiFi signal at softener location

    Consumption tracking Monitor water usage and flow rate. Requires WiFi signal at softener location

    Pipe compatibility No flames or soldering required for 3/4 inch quick connect fittings. 1 inch pipe requires additional fittings

    Fewer water spots Use up to 50% less dishwasher detergent and enjoy cleaner dishes with fewer spots

    Appliances protection Reduces scale and build up in water heaters, prolonging life and maintaining efficiency

    Learn how to install the GE Appliances Smart Water Softener This smart softener offers leak detection with remote water shutoff as well as consumption tracking information via your smart phone

    Features

    • Water flow alerts
    • Remote shutoff
    • Select your softness
    • Salt Saver
    • Low salt reminder
    • Consumption tracking
    • Pipe compatibility
    • Fewer water spots
    • Appliances protection
    • Learn how to install the GE Appliances Smart Water Softener
    CAPACITY
    Capacity (grains) 40000
    FILTER
    App Filter - WiFi Connect Built-In
    APPEARANCE
    Color Appearance Light Gray
    WARRANTY
    Parts Warranty Limited 1-year entire appliance
    Limited 10-year brine/resin tank
    Limited 3-Year Electronic Monitor
    Labor Warranty Limited 1-year entire appliance
    Warranty Notes See written warranty for full details
    POWER / RATINGS
    Electronic Rating 24V; 60Hz
    ACCESSORIES
    Installation Kit Included
    WEIGHTS & DIMENSIONS
    Net Weight 102
    Overall Depth 22.4375
    Overall Width 14.4375
    Overall Height 47.625
    Approximate Shipping Weight 106
    FEATURES
    System Monitor Advanced
    Resin Tank Size (in.) 9 x 40
    Custom Select blending value Yes
    WiFi Connect Built-In
    Control Type Electronic
    Resin Filter Type Standard Mesh
    Regeneration Time (min.) 94 to 134
    Style Sculpted
    Salt Storage Capacity 230
    SmartSoft™ technology Yes
    Indicator Lights Days to Empty; Low Salt; Status Light
    Salt Saver Button/Light
    Max. Hardness Removal (gpg) 110
    Salt Saver button/light Yes
    Valve Type High Flow
    Audible Alarm Yes
    Efficiency (grains per lb.-salt) 5100
    Resin Quantity (cu.ft.) 1.1
    Type Electronic-Demand Driven
    Connected Features Remote Water Shutoff (External Valve)
    Salt Level WiFi Alert
    Water Usage Tracking
    Max. Clear Water Iron Reduction (ppm) 8
    Permanent Settings Memory Yes
    Plumbing Connection / Pipe Size In & Out (in.) up to 1-1/4
    Service Flow Rate (at 15 psi drop) 9.5
    Sediment filter Yes

    Quick Specs


    • Appearance

    • Type: Water Softener

    • Features

    • Energy Star Rated: No

    Installation Instructions

    Quick Specs

    Use and Care Manual

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    * Documents require Adobe Reader.

    Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

    Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

    Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

    4.4 out of 5

    84% of reviewers recommend this product.

    5 Stars

    2nd Water Softener

    apick75 7/8/2022

    This is the second one that I have bought in the last 8 years. Never had an issue and it works great!
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great water softener- Easy install

    KJ FL 6/20/2022

    Purchased online. Fast shipping, good instructions and easy install. Smart connectivity works well.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great features

    Hbob 5/24/2022

    I love it,works as described,easy to use and notice a big change on the water quality
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    I'm so glad we went with this one. Love it!

    De63 2/17/2022

    We went with this unit. Love it. Installed yesterday, plumber did a great job. We could already tell a big difference our first shower after being installed. We are very happy!
    Originally posted on www.ge.com

    Yes, I recommend this product

    1 Stars

    Do not buy this product

    Water Softener ge 1/18/2022

    Purchased this unit in 2020, needs new tank do to leak and only has one year warranty, buyer beware!!
    Originally posted on www.ge.com

    No, I do not recommend this product

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    5 Stars

    Nice water softener

    Now a Plumber 1/9/2022

    I couldn't get a plumber over so I just installed it myself. The instructions were very good, easy to follow. The unit is doing a great job softening our well water. Looking forward to no more white mineral buildup on our plumbing fixtures!
    Originally posted on www.ge.com

    Yes, I recommend this product

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    2 Stars

    Seems to be working. App sucks.

    sethiniowa 12/14/2021

    Water is soft. Install wasn't bad, but the valve control module took some extra finesse. One annoyance is that the lid to the salt basic in loose and not sealed quite as snugly as you'd expect. But the biggest problem is the Smart HQ app that is supposed to control the unit. After day 3 I can't do anything but open the app. If I click anything the app shuts down. The recommendation from GE support was to download the Comfort-GE app instead of the Smart HQ app, but it does the same thing. Further inquiries with GE support yielded this reply: "The app team is aware of the issue and working on a fix. Please be on the lookout for any updates to the app. Thanks, Ian Tier 2 Tech Support GE Appliances | Connected Home" Assuming that the app would work I could rate the overall experience better. However, the poorly developed telematics and inadequate support land me at 2/5 stars.
    Originally posted on www.ge.com

    No, I do not recommend this product

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    4 Stars

    Not that smart, but soft water

    BRD 4 life 12/13/2021

    It's a solid water softener. A few weeks in and (besides the app crashing until there was a new update) no problems. The area where I live has some of the hardest water in the USA, so I'm happy to have soft water now. Though I think the hard water tasted a little better. The only "smart" features are that you can shut off water to your water softener, it tells you water usage of previous days, and it tells you the estimate of when you should refill with salt. There is sadly no way to adjust any of the settings from the app. Being able to remotely shut off water is probably a good thing in an emergency.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    4 Stars

    Works great, app okay

    Onyekg1234 11/7/2021

    Works really well to soften water but app doesn't work well to control water usage or turn off water
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Perfect

    HHFD 10/19/2021

    this is the one I wanted to buy it is compact in stead of the big tank Thanks
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    EASY SETUP

    JILL714 9/21/2021

    MY HUSBAND PURCHASED THIS ON AMAZON AND WAS ABLE TO INSTALL IT HIMSELF. WORKS GREAT
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Ease of installation

    Chriscol627 8/29/2021

    It was easy to replace my old softener with this new one. Can't wait to hook up the wifi
    Originally posted on www.ge.com

    Yes, I recommend this product

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    1 Stars

    Went bad in 16 months

    SajH 8/29/2021

    This replaced a unit that was working well for 10 years. However this unit lasted only 16 months. There was a major leak and water overflowed into our garage for hours.
    Originally posted on www.ge.com

    No, I do not recommend this product

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    1 Stars

    Resin leaks in a year of use

    amingo86 8/25/2021

    The resin leaks in a year of use blocking our shower and faucet. GE has no contracted installer to replace the part around St. Louis, MO. I need to find a plumber to check and wait for GE to send a resin tank. The worst part... I need to pay for ALL the cost. VERY VERY disappointed!!!
    Originally posted on www.ge.com

    No, I do not recommend this product

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    4 Stars

    Space saving design, less guess-work

    wdidom 7/23/2021

    Although the middle/top blue piece arrived damaged, it appears to be cosmetic and shouldn't affect the functionality of the unit. That said, I'd recommend picking up a product like this in-store rather than have it shipped if possible. The packaging is obviously inadequate to withstand the rigors of retail shipping. Having it connected to the smart phone app is a neat feature to help you keep on top of the salt level.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great Machine for the Money!!

    HandsomeStranger 6/8/2021

    Our water is so atrocious that I don't think that we could drink it without our water softener! I let it run out of salt and almost immediately you could tell the difference that this device makes. I enjoy the fact that I can interface with it through my phone and that it sends detected leaks (in my case it was a hose running, watering the garden) to my phone too.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Good Brand & Quality

    Roland Cochran 6/6/2021

    The wife and I are completely happy with this water softener. The fact that you can control it via wifi while away from home is another great feature.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    2 Stars

    GE Water softener

    GE soft 6/3/2021

    Not working to well. I an not so happy with this item.
    Originally posted on www.ge.com

    No, I do not recommend this product

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    5 Stars

    Awesome water softener!

    JimandBJ 5/27/2021

    This is our 3rd water softener but, it's the first SMART Water Softener! The app lets me know when it's time to add salt and if it detects a water leak, (even when we are away from home) I can turn off the water to my home. Seriously, this water softener is Awesome! Thanks GE Appliances for marrying WIFI technology to an already great water softener!
    Originally posted on www.ge.com

    Yes, I recommend this product

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    1 Stars

    App doesn't work

    I wanted soft water 5/23/2021

    Don't pay extra for features that don't work. The app is junk.
    Originally posted on www.ge.com

    No, I do not recommend this product

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    5 Stars

    Love being SMART with the GE Water Softener

    Blakectx 5/17/2021

    The app works great, easy to use and fantastically soft water and with the matching SMART Water Filter makes this a smart purchase.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    So far so good

    MiraJ 5/11/2021

    Install was quick. I like the slick design of the softener.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great features, like the wi-fi controlled valve.

    Butch1948 4/29/2021

    The softener was fairly easy to install and I like the fact that is came with a valve that I can control with my phone.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great appliances and easy to install

    QUEBEC21 4/24/2021

    DIY installer will enjoy this product. Very easy to install and perform as described.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great features!

    Jesse12345 4/22/2021

    The unit works flawlessly and provides monitoring capabilities that alert me to usage and issues related to leaks.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great product

    babagnosh 4/20/2021

    This is a good addition to our house and WiFi connectivity feature is awesome. Saves a lot of salt.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    GE smart water softener

    Shilvish 4/18/2021

    I'm very happy to have purchased this product and it has smart leak detection feature that its very useful.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Nice water softener

    Jc63 4/12/2021

    Product was easy to install and set up. Water in our home is now wonderful.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    4 Stars

    Everything is great except...

    TeePee561 4/8/2021

    Why is the 1" threaded NPT adapter not included? You're including the shutoff valve with no way to attach it. Had to go to Lowe's and Home Depot only to find both brass and PVC adapters leak since there's no washers provided either. Had to use Teflon tape and screw it in really tight to stop a leak.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Easy to use

    Odezle 4/5/2021

    Like how easy it is to use. Very good product! Highly recommended
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Water softener

    JPAP1 4/1/2021

    The water smart was prive well within my budget, the features such as detecting low salt and I receive the notification on my smart phone was the reason I bought it.
    Originally posted on www.ge.com

    No, I do not recommend this product

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    2 Stars

    Water is still hard...

    Feldmaac 4/1/2021

    I had a Waterboss that softened our very hard water. I have this unit cranked all the way up, and the water is still hard. So far I'm not impressed.
    Originally posted on www.ge.com

    No, I do not recommend this product

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    1 Stars

    I would not buy

    WWL2nd 4/1/2021

    Machine does not work like suppose too... Internet shutoff valve does not work with internet.... Just not a good product...
    Originally posted on www.ge.com

    No, I do not recommend this product

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    4 Stars

    Great ... But

    WarKat 3/31/2021

    This this water softener works great and softens the water accurately. But the only but is that I can not get the Smart system working to check out everything through Wi-Fi. It just won't connect no matter what I do. I spent a lot of time online trying to figure out what other people have done and nothing helps. Regardless, it still keeps on softening the water.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    So far so good

    Spades 3/29/2021

    Only had it for 3 weeks but we can sure tell the difference
    Originally posted on www.ge.com

    Yes, I recommend this product

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    3 Stars

    Great Softener - DO NOT get the WiFi

    Patrick_G 3/28/2021

    Softener is amazing, as are all GE, but do not get the WiFi. The app is horrible, not worth the extra few hundred dollars.
    Originally posted on www.ge.com

    No, I do not recommend this product

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    5 Stars

    Reliable product

    Nternet7 3/24/2021

    This product works very well and has been very reliable. Easy installation and operation. This is the first one from GE I have used, and it has all the features I need.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Simple and easy

    David70a 3/23/2021

    It was easy to install. And easy to program to get started
    Originally posted on www.ge.com

    Yes, I recommend this product

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    4 Stars

    Soft Water!

    Unicycle Ed 3/20/2021

    The only critique I have is I want the new GE app to work, but the rep told me it would be a couple of months (summer 2021) before that happens. So I'm using the old app which has fewer features.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Features and Performance great.

    Drd5575 3/17/2021

    Good performance. Price is good. Quite and WIFI works good.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great features

    devonz71 3/15/2021

    I love that I have an app on my phone and can monitor my water softener.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    4 Stars

    Great product

    Papi9 3/15/2021

    Really good product I will recommend it , very satisfied with it.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Easy to use

    Petede10 3/7/2021

    Like the wifi warning if salt is low. Nice compact size
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Great Product and Simple Design. Easy to Install!!

    Rupz 3/4/2021

    The product is great, easy to install and configure. Simple look and design and straight forward to install.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    3 Stars

    Water not soft

    Ash Soliman 3/3/2021

    When I open the box at some the pot is broking aunt quality of the water there's not enough soft
    Originally posted on www.ge.com

    No, I do not recommend this product

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    4 Stars

    Works Great.

    Farmer Kevin 3/1/2021

    It is great to have soft water again. I like the salt level minder in the tank and on the dashboard.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Trusted choice.

    Tfree4444 2/28/2021

    I needed to replace our older model. After reading reviews and searching information, I settled on this product. Happened to get a great close out price from Home Depot. I'm pleased and confident it will meet all our needs for a long time!
    Originally posted on www.ge.com

    Yes, I recommend this product

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    4 Stars

    Shut off valve included!

    RY2KSS 2/28/2021

    Peace of mind that I can stop the water flow remotely. If the system detects continuous high water, it will alert me and and allow me to close the supply valve all from my phone.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Works good

    Jwhite0 2/22/2021

    It was easy to install & works great. It does what is supposed to do.
    Originally posted on www.ge.com

    Yes, I recommend this product

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    5 Stars

    Water softener

    Eddie 60 2/21/2021

    Water softener awesome easy install easy Easy programming we love it better than the old one I did a lot of research and came up with this one . Has a big holding tank for salt tell you when it's close to empty . Can really tell the difference don't be afraid to install it yourself it's not that hard watch a couple YouTube videos read the instructions call the health service line for programming you will not be disappointed.How did operational for over a week now really can tell the difference In the water Quality
    Originally posted on www.ge.com

    Yes, I recommend this product

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